Email Marketing

Mailchimp

Build email campaigns and customer journeys around your audience.

Not yet rated·$13.00 / mo

What is Mailchimp?

Mailchimp is a candidate for email marketing workflows. Build email campaigns and customer journeys around your audience.

A practical starting point

Build email campaigns and customer journeys around your audience. Begin by writing down the job your current tools make difficult. A shortlist is more useful when it has a concrete success condition: one completed project, one published campaign, or one resolved customer request.

What to evaluate

Try email campaigns with your own material. Invite the person who will maintain the setup and check whether the result is easy to understand without a walkthrough. Contact-based costs need modeling.

Before you commit

Check export formats, administrative permissions, and the cost of the plan that actually includes your must-have features. Prices are US list prices; confirm regional pricing and taxes on the vendor’s site.

Mailchimp features

  • Email campaigns
  • Audience segments
  • Customer journeys

Pros and cons

What works well

  • Campaign creation and audience tools together
  • Established email design workflows

Keep in mind

  • Contact-based costs need modeling
  • Automation limits vary between plans

Mailchimp pricing

Mailchimp pricing plans
PlanPriceBillingIncluded
Free$0.00free, for businesses with fewer than 500 contacts
  • 1 seat and 1 audience
  • Limited monthly sends (max of 1,000/mo or 500/day)
  • Basic email templates
  • Email support for the first 30 days
Essentials$13.00from $13/mo for 500 contacts, billed monthly (higher tiers cost more)
  • Monthly sends up to 10x your contact count
  • 3 seats and 3 audiences
  • A/B testing and email scheduling
  • Up to 4 automation flow steps
  • 24/7 email and chat support
Standard$20.00from $20/mo for 500 contacts, billed monthly (higher tiers cost more)
  • Up to 6,000 email sends per month (12x contacts)
  • 5 seats and 5 audiences
  • Up to 200 automation flow steps
  • Generative AI features and custom-coded templates
  • 1 personalized onboarding session
Premium$350.00from $350/mo for 500 contacts, billed monthly (higher tiers cost more)
  • Up to 150,000 email sends per month (15x contacts)
  • Unlimited seats and audiences
  • Phone and priority support
  • Migration services and 4 onboarding sessions

Check current pricing on the official website ↗

Who is Mailchimp best for?

Startups and Agencies evaluating email marketing tools, especially when campaign creation and audience tools together.

Who should consider something else?

Contact-based costs need modeling. Consider whether this tradeoff would affect a recurring part of your workflow.

How this profile was prepared

Plan and pricing details verified against the vendor's official pricing page in September 2026. No hands-on test or numerical rating has been completed.

Read the full evaluation framework →

Frequently asked questions

What is Mailchimp best for?

Mailchimp is worth evaluating for email campaigns and audience segments. Start with one real task and check how well its workflow fits your team.

How much does Mailchimp cost?

Mailchimp prices by contact count. At the 500-contact tier, Essentials starts at $13/month, Standard at $20/month (up to 6,000 sends/month), and Premium at $350/month, all billed monthly; costs rise as your contact count grows, and annual plans are available for some Premium and high-contact Standard plans. A free plan covers businesses with fewer than 500 contacts, and a 14-day free trial of Standard is available. Prices are US list prices; confirm regional pricing and taxes on the vendor's site.

What are the alternatives to Mailchimp?

The alternatives below solve related problems, but their scope differs. Compare workflow fit, migration requirements, and the total cost for your actual team.

Sources

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